Shipping & Returns
Shipping
Orders received on a business day before 3:00pm Pacific Standard Time is usually shipped the same day. Any orders after the deadline are usually shipped the next business day. Retail orders are shipped via USPS (United States Postal Service) and a tracking number will be emailed to the email address on the account once shipped.
USPS® Customer Service
Call 1-800-ASK-USPS® (1-800-275-8777) to file a claim
Hours of Operation Monday - Friday 8 AM - 8:30 PM ET
Saturday 8 AM - 6 PM ET
TheNicSalt.com does not guarantee transit times as these are created by the USPS.
Free Shipping On All Orders of $35 or More
Shipping on all orders of $35 or more via USPS.
Conflict of Order
Although, we strive to always have the orders sent out correctly, there can be discrepancies at times. If there is any conflict in what you have ordered and what you have received, please email us at info@TheNicSalt.com within 48 hours of receipt.
Returns
All sales are final, unless there is a product defect. Please email us at info@thenicsalt.com within 14 business days from arrival with any questions or concerns that you may have.